Q:1 How do I become a housing applicant at Hoseonline?
Ans: You start by registering a free account. The next step is to verify your account and start filling out your profile & preferences.We will receive your information and we at House Online will send you updates with matched properties. Of course, it is also possible to search for objects yourself via our website! Keep in mind that it is completely free to search for housing via House Online. House Online also guarantees your payments to the landlord, has a flexible viewing system and secure, standardised leases. We always take a one month deposit but there are some exceptions for rent deposition if we approve that according to your income and job position it might take more .
Q:2 What is the advantage of using the House Online security package as a tenant?
Ans: Using Houseonline security packages as a tenant has several advantages. We at Houseonline care about our tenants and want people to feel more secure when they rent second homes.
These are the benefits of using our security package and of using House Online when renting a home:
Deposit-free (for those who are creditworthy)
No advance fraud
Specially adapted Second-hand insurance
Personal service and help
Verified tenants and landlords
Q:3 What happens after viewing a property?
Ans: After each screening, Houseonline sends out a simple form where you leave a “Yes” or a “No” for each screening you have been to. A “Yes” does not bind you to sign the lease, but shows the landlord that you are interested. If you have several views that are interesting, fill in “Yes” for all you can imagine for rent. This increases your chances of getting a home. House Online will contact you as soon as possible and inform you about which landlords have shown interest.
Q:4 How and when are keys handed over?
Ans: The tenant and the landlord agree on a specific time for handing over the key. When handing over keys, House Online recommends that both parties should sign a key receipt together. The key receipt is sent out after signing.
Q:5 When is the rent paid?
Ans: The first rental payment to the landlord takes place five days after the tenant has moved in, to minimise the risk of fraud. The next rent is paid in advance at the end of the month.
Q:6 What should be included in the inspection report?
Ans: When the rental agreement has been signed, a template for inspection is sent to the landlord and tenant. The inspection is suitably carried out in connection with the handover of the key, gooes carefully through the home and documents the condition of the home. It also provides photographs of any damage.
Q:7 How do I terminate a lease?
Ans: Termination of the lease must be done via email directly to the landlord. It is important that you inquire and then receive a confirmation from the landlord that he has received your notice.
Thereafter, House Online sends a confirmation to all parties that the termination has been executed. According to the Rent Act, the notice period is counted in entire calendar months, which means that the month in which the notice is made is not counted.
Q: 8 How quickly can I find a home?
Ans: Houseonline publishes several new accommodations everyday, so with a little luck you can find a home in a week’s time. The success of finding a new home depends on many parameters; so remember not to be too narrow in the search criteria that you submit, when creating your profile.
Q:9 Who do I pay rent to?
Ans: As a tenant, you will pay rent and service fee every month to House Online. House Online manages the rent payments to your sublessor every month.
Q: 10 How do I know what is included in the rent?
Ans: All necessary information should be included in the ad on our website. However, naturally there might be incidents where the information you need is not stated. Don’t worry! You will have the opportunity to discuss everything with the sublessor at the viewing. Please remember to find out about all the information that you need before you sign the contract.
Q:11 What is the inventory list and what should it include?
Ans: If the home is furnished then you should draw up an inventory list where you record any existing damages. It’s generally safer and more transparent to include this in the documentation. The inventory list should be drawn up in two (2) copies, of which both the tenant and the sublessor each receives a signed copy.
Q:12 How and when should I hand over the keys?
Ans: You will arrange a time and date that suits both you and your sublessor to hand over the keys. When you meet we recommend that both parties sign an acknowledgement that the keys have been handed over. This acknowledgement form is sent to you by email as soon as both parties have signed the contract.
Q:13 What happens after the contract is signed?
Ans: When both parties have signed the contract the process is almost done! The last step is to decide upon a moving-in date and draw up the list of inventories. When this is done, the only part left is to receive the keys and move in. Congratulations!